Return Refund And Cancellation Policy

 

Return Policy

  •  Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received.
  • For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Refund Policy

  1. You can ask for a refund against any of your order within 15 days of its date of delivery.
  2. To raise a refund request, please drop us an email at customercare@kirlos.com with your order and return details.
  3. All refunds will be credited in your kirlos Wallet/Paypal Account within 48hrs after the product is received at our Warehouse.

Cancellations Policy:

  1. To cancel any order, please contact our Customer Care at customercare@kirlos.com to cancel the order within 24 hours after you placed an order and refund your payment. The refund amount will be refunded to your Kirlos Wallet/Paaypal Account with in 48hrs after cancellation.
  2. If the order is shipped already, unfortunately we wouldn’t be able to cancel it.

In case you desire any changes or edits in your order, please write to us at customercare@kirlos.com . Our Customer Care representatives will help you out with customized solutions wherever possible. KirlosWallet: Amount will be given in the form of cash in Kirlos Wallet in case of promotions and refunds. You may use this cash while placing any future orders with Kirlos.